STORE POLICY
Customer Care
We strive to provide excellent customer service. Please email us with any questions you may have and we will be sure to respond promptly.
Privacy & Safety
We at Shop 164 care about your privacy. We will not collect & or sell your data to any third party. The information you provide us with is private and confidential rest assured.
Wholesale Inquiries
Shop 164 provides wholesale pricing to other distributors & resellers. Please send an inquire to learn more.
Payment Methods
• Credit / Debit Cards
• PayPal
Warranty
• Wheels are guaranteed from any factory defects. If you should receive a defective item please contact us right away so we can arrange to provide you with a replacement or refund for that item.
• Custom Hot Wheels - Displays - Waterslides: No warranty / refunds or exchanges for custom hot wheels, waterslides or displays (other than if there is an issue with the LED). Please note hot wheels customs and displays are hand made products and sometimes have minor flaws as these are not produced not in a factory setting. Waterslides are custom artwork and are all sales final as well. Please make sure to email us with any questions before purchasing if needed.